Hey friends,

Welcome back to Creator Etiquette®.

Andrea and I have been internet friends for about four years now. We met on LinkedIn the way Gen Z marketers do, and finally met in person at VidCon three years ago. She has been a full-time creator since 2020 and is now building Ginger. We talked about communication being the missing skill in the creator economy, mindset shifts that make the leap to a seven-figure brand, the real price of loneliness at the top.

If you would rather watch, the full episode is on YouTube and Spotify.

The Real Gap Has Nothing to Do With Talent

Andrea talked about one of of her manager’s clients who submitted a screenshot of their notes app as their concept presentation. Just the idea, typed into their iPhone notes. Her manager’s response? Do better. A Google doc, a slide deck, anything else.

The talent was never in question. The professionalism was.

Andrea's core thesis (and the reason she built Ginger) is that the issue holding most creators back is not talent or consistency. It is etiquette and communication. And unlike video editing or even content strategy, etiquette is not something you can easily outsource or manufacture. You can buy a Sony FX3. You can hire a better editor. You cannot buy the way you make someone feel when you walk into a room, or the impression you leave when you respond to an email.

Ginger is built around speed being it’s own form of etiquette. The tool tags every incoming email automatically so that instead of losing a real opportunity in an inbox full of noise, you see it immediately and respond faster than everyone else who is going to reply 24 to 48 hours later. That head start alone, Andrea argues, is a form of showing up differently.

Know Your Shortcomings Before You Walk Into Any Room

Andrea flew a videographer from LA to Cannes and had him with her for the entire week because she knows specific things about herself. She gets overstimulated in the heat. She does not perform well when she is also managing logistics. She hates caring about whether she got the shot. So instead of letting those things drain her before a single interview, she removed them entirely so she could walk into conversations with the CMO of Duolingo, the CMO of Microsoft, and the global head of Dove with her full energy available.

She pointed out that the same amount of money creators spend on a Sony FX3 should be spent on the things that make them feel comfortable and capable in high-stakes spaces. The gear gets you the shot. Knowing yourself gets you the deal. Minimize the number of decisions you have to make before you get there, so that the decisions that actually matter are the ones you have energy for.

Expanders: The Mindset Shift That Precedes Every Income Shift

Andrea came to the United States alone at seventeen from Panama. Her family is from Venezuela. She grew up watching her parents do physical labor and absorbed the belief that money required blood, sweat, and tears on the table.

Then she found Chris Do on YouTube in 2020 and watched him explain the concept of selling your thinking instead of your physical labor. She described her parents' imagined reaction (they'd think it was a scam) and then it clicked for her that this was not only real, it was the future.

She calls the people who showed her this a different way expanders. People who, by simply existing in your orbit and living differently, expand your sense of what is possible for you. Her advice for anyone still operating inside the financial ceiling they grew up with is to go find expanders deliberately. Search TikTok and LinkedIn for seven-figure personal brand, or from broke to millionaire, or whatever vocabulary points you toward the life you are trying to build. Expose yourself to a different algorithm. The internal shift follows the external exposure.

Her second mindset shift is that we are living through the transfer of trust from institutions to individuals. Microsoft used to be the authority. Now Microsoft is hiring individuals to advocate for them. That is the world we are operating in. The question is whether you understand what your power as an individual and a storyteller is worth, and whether you are defining your own revenue model or waiting for someone else to hand it to you.

The Only Thing You Cannot Outsource Is Your Mindset

This is one of my favorite lines from this episode, and she said it while talking about the boundaries she had to set with her family during Cannes. A difficult situation arose a few days before the festival, and she had to hold the boundary she had already established with her parents that they were not to contact her unless it is an emergency. Because otherwise, the call she got before her first VidCon keynote happens. The one where her mom told her, mid-microphone check, that her aunt had had a stroke. Terrifying, yes. Andrea asked if she was alive? Yes. Is she at home? Yes. Then I cannot let this cost me this stage.

Her words: my mindset is the most precious thing I have to protect. I can find another video editor, another videographer, another assistant. But my mindset is the only thing I cannot outsource.

The actual infrastructure that needs protecting first is the mental one, and protecting it requires knowing exactly what drains it and building systems around those things before they become the reason you stall.

Is It Lonely at the Top?

Yes. But it does not have to be.

Both of us felt this. Andrea said she has started solving it practically by creating co-working sessions with her friends in the industry where they are together but working separately. Silent FaceTimes. Shared presence without the pressure of a full conversation. Because a lot of the loneliness, she said, is not from the absence of people. It is from everyone being so hyper-focused in their own world that connection stops happening by default, and nobody has the capacity to initiate it.

We also talked about the price of this level of life. We have friends who have left because the availability was not there. Family boundaries had to be drawn and held even when holding them hurt. The reality that when you are traveling every other week, showing up fully for everyone who loves you is not always possible.

Even with all of these difficult realities, Andrea says it is the price she would pay again any day. The freedom of choice to build what she wants, to support her parents, to be a role model for other girls who look like her and come from where she comes from is a generational lottery she was lucky enough to win and is not going to squander.

Andrea’s Creator Etiquette Tip

Andrea's creator etiquette tip was to learn about the core human desires. The second you understand what people fundamentally want, you become a completely different kind of communicator.

The shift she made was from thinking about the money itself to thinking about the person in front of her. What does this brand manager actually care about? What drives how they spend their budget? What would make them feel like they made a great decision? When you understand the desire underneath the conversation, you can speak directly to it, which is what makes someone a master negotiator and a master storyteller at the same time.

Go follow Andrea on LinkedIn and look out for Ginger if you are drowning in an inbox full of mixed signals and missed opportunities.

Welcome to Creator Etiquette™. I am so glad you are here.

Xo, Gigi Robinson
Founder, Hosts of Influence® | Creator, Educator, Speaker, Author, Dog Mom 🐾

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